The ordered products on ILPASSO.RO website are delivered only by courier to the client. We do not work with the Romanian Post.
The delivery time is between 3 – 5 working days from the moment you’ve place the order and the product(s) will be delivered at the address you specified in the order form. Delays can occur for various reasons: legal holidays, bad weather, technical problems beyond our company etc. If the term of delivery is extended, we will make an announcement both on the website and on all social networks. Orders received on Friday after 17.00h will be processed next week starting on Monday morning.
Due to the weekend program of the courier companies we do not make any shipments. Deliveries are made only on weekdays, Monday to Friday. Before you receive the parcel, you will be contacted by courier by phone to confirm the presence at the delivery address.
Free shipping for orders over 499 lei.
Transportation fee is 15 Lei for any destination in Romania, regardless the number of products or the package weight.
ILPASSO.RO online shop supplies in the EU countries, thanks to DPD – domestic and international parcel shipping company. Orders can be paid only via credit card, we do not accept any cash payments. After placing an order from a foreign country you will be contacted by our call center operator to determine all the necessary data to complete the order.
IL PASSO is not responsible for the condition of the goods after they have been delivered to the courier.
Warning: if the courier does not find anyone at the address (destination) and fails to deliver the parcel, the ordered product returns to us. To try another shipment the recipient is obliged to pay for both quests.